Privacy Policy
PRIVACY POLICY
Last Updated: June 2026
Louise Squires Hypnotherapist is committed to protecting and respecting your privacy.
This Privacy Policy explains how personal information is collected, used, stored and protected when you:
• Visit www.louisesquires.com
• Contact Louise Squires Hypnotherapist
• Book a consultation or therapy appointment
• Purchase digital products or services
• Join online programmes, workshops or membership services
• Subscribe to emails, newsletters or marketing communications
By using this website or engaging with my services, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
WHO IS RESPONSIBLE FOR YOUR DATA?
Data Controller: Louise Squires Hypnotherapist
Email: hello@louisesquires.com
Website: www.louisesquires.com
WHAT INFORMATION MAY BE COLLECTED?
Depending upon your interaction with the practice, the following information may be collected:
Identity Information
• Name
• Date of birth
• Telephone number
• Email address
Health and Therapy Information
• Medical information relevant to therapy
• Mental health information relevant to therapy
• Information disclosed during consultations and sessions
• Session notes and treatment records
• Safeguarding information where necessary
Children's Information
Where therapy is provided to a child or young person, information may also be collected from parents, guardians, schools or other relevant professionals where appropriate and with consent.
Website Information
• IP address
• Browser type
• Device information
• Website usage data
• Cookie information
Payment Information
Payment details are processed securely through third-party payment providers. Louise Squires Hypnotherapist does not store full card details.
LAWFUL BASIS FOR PROCESSING
Personal information is processed under the lawful basis of Legitimate Interests.
The collection and processing of personal information is necessary in order to:
• Provide hypnotherapy and psychotherapy services
• Assess suitability for treatment
• Communicate regarding appointments
• Maintain clinical records
• Fulfil professional, insurance and legal obligations
• Safeguard clients where necessary
• Manage business operations
Only information that is relevant and necessary for these purposes is collected.
HOW YOUR INFORMATION IS USED
Your information may be used to:
• Provide therapeutic services
• Schedule and manage appointments
• Respond to enquiries
• Deliver purchased products or services
• Send information you have requested
• Maintain accurate records
• Meet legal, ethical and safeguarding obligations
• Improve website functionality and user experience
HOW LONG INFORMATION IS RETAINED
Adult client records are retained for six years following the last appointment.
For clients who were under the age of 16 when attending the practice, records are retained until six years after their 16th birthday.
At the end of the retention period, records are securely deleted or destroyed.
SESSION RECORDINGS
Sessions are not routinely recorded.
Occasionally, a session may be recorded for therapeutic purposes with the client's explicit consent.
Where recordings are made:
• Consent will be obtained beforehand
• Recordings will be stored securely
• Access will be restricted
• Recordings will be deleted when no longer required for the purpose for which consent was given
THIRD-PARTY SERVICE PROVIDERS
To operate the practice and website, trusted third-party providers may be used, including:
• Google Workspace (including Gmail and Google Drive)
• Zoom
• Kartra
• Calendly
• Stripe
• Meta/Facebook advertising and analytics services
These providers may process personal information on behalf of Louise Squires Hypnotherapist and are required to maintain appropriate security and data protection standards.
YOUR RIGHTS
You have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Request restriction of processing
• Object to certain processing activities
• Withdraw consent where consent has been relied upon
• Lodge a complaint regarding the handling of your personal information
DATA PROTECTION COMPLAINTS
If you have concerns regarding how your personal information has been collected, stored, used or shared, please contact:
Your complaint will be acknowledged within 30 days and investigated promptly.
If you remain dissatisfied following the outcome, you have the right to raise your concern with the Information Commissioner's Office (ICO).
For further information visit:
COOKIES
This website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.
You may control cookie preferences through your browser settings.
CHANGES TO THIS POLICY
This Privacy Policy may be updated periodically to reflect changes in legal requirements, professional obligations or business practices.
The latest version will always be available at www.louisesquires.com.
CONTACT
If you have any questions about this Privacy Policy or how your information is handled, please contact:
If you have concerns regarding how your personal information has been collected, stored, used or shared, please contact:
Your complaint will be acknowledged within 30 days and investigated promptly.
If you remain dissatisfied following the outcome, you have the right to raise your concern with the Information Commissioner's Office (ICO).
For further information visit:
